What Data We Collect and Why
When you open an account with us, we collect the information you provide at registration — your name, email address, and contact number. If you deposit using bKash, Nagad, or Rocket, we record transaction references and wallet identifiers to verify and reconcile payments; we do not
-
1
store your full mobile banking PIN or password. We also collect device data — your browser type, IP address, and session timestamps — to keep your account secure and to detect unusual access. When you place a bet or spin a slot, we log that activity
-
2
against your account for transaction history and any regulatory obligation that applies in your eligible region. We use this data to process your withdrawals, respond to your support requests, and maintain a record you can request at any time. We do not sell your personal data
-
3
to third parties. Any service provider we share data with — for example, a payment processor handling your Rocket transfer — is bound by a data-processing agreement that restricts how they can use it. You can ask us to correct or delete your data at any
-
4
time by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.